Seasonal Adopt-A-Family Support Assistant (Part-Time)
Status: Temporary, Part-Time (25 hours per week)
Compensation: $12.00 per hour
Reports To: Executive Director or Designee
Start Date: Immediate Opening
End Date: January 15, 2027
Location: Columbus, Mississippi
Application Deadline: Friday, November 6, 2026
POSITION SUMMARY
The Seasonal Adopt-A-Family Support Assistant provides administrative, logistical, and hands-on support for United Way of the Golden Triangle Region's Adopt-A-Family initiative.
This position plays an important role in receiving, organizing, tracking, and distributing donated gifts and household items to families throughout our seven-county service area.
The ideal candidate is dependable, organized, physically capable of performing the essential job duties, and comfortable working independently. This individual will also assist with donor communications, recordkeeping, and maintaining an organized and welcoming environment for families, sponsors, and volunteers.
Success in this role will be measured by accurate recordkeeping, timely distribution of donations, reliable building coverage during assigned hours, and professional service to donors and families.
PRIMARY RESPONSIBILITIES
- Receive, unload, sort, organize, package, and distribute donated gifts, household items, and supplies.
- Perform frequent lifting, carrying, pushing, pulling, and moving of donated materials.
- Assist with loading and unloading vehicles during donation deliveries and family pickups.
- Maintain organized storage areas and prepare donated items for scheduled distributions.
- Maintain accurate family, sponsor, and agency records using Airtable.
- Track incoming donations, gift pickups, and distribution activities.
- Communicate professionally with donors, sponsors, families, and referral agencies using approved communication templates.
- Coordinate donation drop-offs, deliveries, and family pickup appointments.
- Verify required documentation before releasing donated items.
- Maintain confidentiality of family, donor, and organizational information.
- Answer phones, greet visitors, and provide general office assistance during assigned hours.
- Maintain a clean, safe, and organized work environment.
- Complete required United Way orientation and training.
- Perform other duties as assigned to support the successful operation of the Adopt-A-Family initiative.
QUALIFICATIONS
- High school diploma or equivalent preferred.
- Basic computer skills and ability to learn Airtable and other online systems.
- Strong organizational skills and attention to detail.
- Good interpersonal, communication, and customer service skills.
- Dependable, punctual, and able to work independently with minimal supervision.
- Ability to follow instructions, established procedures, and organizational policies.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- Willingness to perform physically demanding work throughout the assigned shift.
- Previous experience in warehouse support, inventory management, retail, logistics, or nonprofit operations is helpful but not required.
PHYSICAL REQUIREMENTS
This is a physically active position that requires frequent movement and handling of donated materials.
Essential duties include:
- Frequently lifting and carrying items weighing up to 25 pounds.
- Assisting with heavier or oversized items using appropriate equipment or team lifting.
- Regularly climbing and descending approximately 18 stairs.
- Frequent standing, walking, bending, reaching, pushing, pulling, and carrying.
- Moving boxes, gifts, supplies, and household items throughout the facility.
Applicants must be able to perform the essential functions of the position, with or without reasonable accommodation.
WORK SCHEDULE
Monday–Friday | 25 hours per week
Applicants must select one of the following consistent shifts:
- Morning Shift: 7:00 AM–12:00 PM
- Afternoon/Evening Shift: 2:00 PM–7:00 PM
The selected employee will be assigned one consistent shift. Alternating between shifts will not be permitted.
Evening hours extending to 7:00 PM are expected to begin in December. A temporary adjusted schedule may be assigned before then.
The position includes scheduled time off for Thanksgiving Day and the following Friday, as well as a scheduled break between Christmas and New Year's Day. These breaks are unpaid unless otherwise communicated.
HOW TO APPLY
Interested applicants should submit a resume and brief statement of interest by Friday, November 6, 2026.
Applicants should indicate their preferred shift and confirm their availability through January 15, 2027.
Please do not call or text regarding this position. Only candidates selected for further consideration will be contacted.
United Way of the Golden Triangle Region is an Equal Opportunity Employer. We are committed to creating an inclusive environment and encourage qualified individuals of all backgrounds to apply.
